Interviews can be nerve-racking, but when it comes down to it, some things can help you land the medical billing job you want. Interviews are an opportunity to showcase your skills or as others say, “Sell yourself”. If you are confident in your skills and what you can offer the company you are interviewing for, then you are well on your way to impressing the hiring manager and getting the job offer. Check out a few tips you can do during the process:
Being prepared for your interview is one thing, but one thing that will help you in your interview is taking the time to research the company you are interviewing with and its company profile. Especially if you get the infamous interview question, “What made you apply with us?” Finding information about the company gives you a “prescreen” of the company's culture & mission. Knowing the types of services the company offers, will help you understand the company’s goals. This will help you determine if the company aligns with your own goals or experience.
If you have ever been asked the question above in an interview, you can simply answer the question like this, “I applied to this company because the company website states that you offer client and patient support, and with my customer service skills, I’ve been in supporting roles that allow me to help patient’s who may have billing inquiry questions.”
Participating in engaging conversation with the interviewer can be the key to landing you the medical billing job. It shows that you are comfortable and confident. Answering the interviewer’s questions fully, and giving examples that spotlight your skills & experience, also shows that you have great listening and communication skills by answering questions completely. Just a reminder, that this skill is one of the most important things a medical biller must have to be effective and successful. So why put forth your best skills during the interview?
Bringing your questions to the interview goes along with being communicative. By asking the interviewer questions, it shows the interviewer how interested you are in the role you are applying for. It also allows you to learn more about the role, what it entails, and what key things the company is looking for in filling the role. If you have follow-up questions, don’t hesitate to ask, so that you fully understand the job and if it's right for you.
For example, you can ask, “Can you share with me a little more information about what a typical workday looks like for this role and what the required productivity you expect in this role?“
Showcasing your skills and work experience tells the interviewer a lot about you. So be sure that you speak about your experience. Whether you have had 2 years or 10 years in medical billing, this is your opportunity to shine. Talking about your different roles and what your responsibilities were, can give the interviewer a look at what a typical workday looked like for you. This is the time to speak about different instances and how you handled them, and the results came from the actions you took.
For example, if you worked as an AR Specialist, and your primary responsibility was to follow up on claims for resolution and payment. Describe your day, what payers you typically worked with, how many claims you followed up on in a day, and what resulted from you following up on those claims. By speaking about your experience, you not only show the skills you have, but you have also shown how your skillset has set you up for success from previous work experiences.
If this is a role you truly are interested in and want, then be sure to succeed in the interview. It’s as simple as that. Having the ability to manage your nerves, and show how confidence are just a few things interviewers like to see in a candidate. Again sharing your story and successes in your past roles can show why you are the best candidate for the job. Bringing a positive attitude and energy shows likeability and will be sure to land you the job. So why not give your best in the interview and land the job?
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